Support
Questions about Browserflow? Start with the community.
Our team and other customers are there to help.
Community
Join the Browserflow team and other customers on Discord. It is the place to ask product questions, get help with a flow, share what you are building and learn from each other.
We want it to be a friendly, positive space with open conversations. If you can ask your question without sharing private data, post it in a community channel so everyone can learn from the answer.
Prefer to keep it private? You can also send a direct message within the community. Please leave passwords, API keys and sensitive customer data out of messages and screenshots.
Join the communityFrequently asked questions
For step-by-step guides, visit our documentation.
How do I get started with Browserflow?
Create an account, complete setup and build your first flow by recording a browser task. Test it before publishing or connecting it to another app. Our documentation walks you through the steps.
Where should I ask for help with a flow?
Ask in the community. Explain what you want to do, what you expected and what happened instead. Include the relevant steps or a screenshot with private information removed so the team and other customers can help.
What if my question is not suitable for a public channel?
You can send a direct message within the community. If a question can be shared without private data, we encourage a public post so others can learn from the answer too.
What should I do if a flow stops working?
Check the run details and whether the website or its sign-in session has changed. Review the failed step before running the flow again, especially if it submits information or changes something on a website. If you need help, share a description without private data in the community.
Can I connect a flow to other apps?
Yes. Tested, published flows can connect through integrations, the API or MCP. See the setup guides for Make, n8n, ChatGPT, Claude and custom connections.
Where can I manage my subscription?
Open your account settings to manage your subscription and billing. If you have a question about an invoice, payment or charge, use the billing support email below.
Which terms and privacy policy apply?
You can read Browserflow's Terms of Service and Privacy Policy at any time. Each page displays its current policy version. For legal or privacy requests, follow the contact instructions in those policies.
Billing & invoices
For invoicing, finance and billing questions, email [email protected] . Include your account email and invoice reference, if you have one.
Email support is for billing only. For product questions, technical help or anything else about using Browserflow, please use the community. Direct messages are available there too.